Log Files
Like many websites, ORA PEPTIDES uses log files. These may include IP address, browser type, ISP, date/time stamp, referring/exit pages, and click activity. We use this information to understand traffic patterns, improve performance, maintain security, and diagnose technical issues. This data is not used to directly identify you.
Cookies
ORA PEPTIDES uses cookies and similar technologies to remember preferences, support cart and login sessions, and understand site usage. You can disable cookies through your browser settings, but some features (like cart, checkout, or account login) may not function correctly.
Information We Collect
We may collect personal information when you place an order, create an account, subscribe to updates, or contact support.
- Name and email address
- Billing and shipping address
- Order history and purchase details
- Basic device and usage information (for performance and security)
Payment information: We do not store full payment card details on our servers. Payments are processed through secure payment providers.
How We Use Your Information
- Process orders and deliver products
- Provide customer support
- Send order confirmations, shipping updates, and account notifications
- Prevent fraud and maintain website security
- Improve our storefront, content, and user experience
- Send marketing emails (only if you opt in)
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share limited information with trusted third parties only when needed to operate our store, such as payment processors and shipping providers.
Email Preferences
If you opt in to marketing emails, you can unsubscribe at any time using the link in our emails. You may also contact us at rebecca@orapeptide.com to update your preferences.
Third-Party Content
We may use standard third-party services necessary to operate our website (such as payments, shipping, and basic analytics). We do not sell your personal information to third-party advertisers.
Security
We use reasonable administrative and technical safeguards to help protect your information. Where sensitive information is handled (such as checkout), it is transmitted using secure encryption. No method of transmission or storage is 100% secure, but we take security seriously and work to protect your data.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.